THE holiday letting agency Sally’s Cottages has picked up a silver accolade in the 2015 British Travel Awards.

Sally’s, named after owner and founder Sally Fielding, is based in Keswick and manages properties across Cumbria on behalf of owners.

It received a silver award in the ‘best UK holiday cottage and self-catering booking company’ category at what is the UK’s biggest holiday industry awards ceremony.

Winners are chosen by a public vote, and this year a record-breaking 250,000 people cast more than 1m votes, making the British Travel Awards the largest consumer-voted awards across any industry.

About 1,000 travel industry guests attended the New York-themed gala evening at London’s Battersea Evolution.

Mrs Fielding, 40, said: “Our aim to offer exceptional customer service is at the heart of everything we do, and I am delighted that our business has been recognised for this on a national level.

“We understand that people have high expectations when it comes to planning or booking a holiday and we’re honoured to have been awarded this trophy by our most important judges – our customers.”

She added: “This has been our best year to date with record bookings, new cottages and a growing team.

“I am deeply touched so many of our visitors and cottage owners alike have supported our entry.”

She founded the business in 2003 with one holiday cottage in Eskdale and an initial investment of £1,000.

Today, it has an office in Keswick, 11 staff, takings of £4.5m and manages more than 330 properties.